While I cannot speak to all employees, my interaction with Crysta was so stellar I was even able to overcome the ridiculous spelling of her name. She certainly went out of her way to assure that my vehicle was being taken care of with no apparent direct personal benefit to herself. I thought about the new car, or sandy vacation she might have received had I been that undercover CEO guy. Alas, she's not that lucky. But she is that appreciated. Thanks Crysta--I'll be back because you're there. moi