I highly recommend using Honest-1 for your auto needs. I did not make an appointment just brought my car in for major front end repairs and they were happy to take care of me. I had other transportation so I told them to take their time and fix it right. Matt is the mechanic, whom I trust completely, took care of everything and kept in touch with me as to what the problems were and finished the entire in 3 days, without an appt. I was very satisfied.