I brought my roommate's car in at their request. The people at this shop made me feel at ease about entrusting someone else's car to them and even took the time to talk to my roommate (who was out of town) on the phone. Excellent service, nice customer amenities (free wifi and snacks; a comfortable area to work on my laptop), friendly staff... They walked me through the different options and what they would cost, provided information about areas of concern in the car and broke them down by priority, and got the work done sooner than expected. Overall a great customer experience!