We will be closed on November 28th for Thanksgiving | Honest-1 Auto Care Marietta
(770) 809-6253updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
4

The front desk guy told me if that was my car, i'd junk it. I love my car and found this insulting. Other than him, everyone else is great and I will continue to come back.

5

This place does it right. The building is very clean and welcoming. The staff is very friendly. All else being the same, it is the little things that make a difference. My AC was not working properly, so I brought my truck in expecting the worst. But with summer coming, I had to get it repaired asap. I was able to get an appointment for the same day. The friendly shuttle driver gave me a ride home. In just over an hour they called me to let me know the work was done. Luckily they just needed to add more refrigerant. I was convinced it was something worse and if they had told me that, I would have believed them and paid for it. My first experience here was great, and I will be a return customer.

5

Great service...car work finished in committed timeframe.

4

Always very couteous and prompt with thorough attention to my vehicle.

5

My 330ci had issues passing emissions with symptoms of transmission shutter(manual) and general poor throttle response, P0171,P0174,0128 codes. I stopped by Honest1 unanounced around 1pm and told them my problems and I needed the vehicle back that day. They diagnosed the problem, first visually and standard diagnostics and the requested a smoke test before any charges were added. They quickly then identified a leak in a lower boot. They did not have the part. But a service tech ran out at 3 in traffic across town to get the part they found in the area, the part was fairly overpriced - just $20 or so well worth it for the emergency order I had requested - most emergency rush requests begin at +$100 elsewhere. The service area was clean and orderly, the waiting area excellent and comfortable, the staff very pleasant and knowledgeable. The part arrived and the repair was completed by 4:30. The car runs excellent, The lost power slipped away over time it was not noticeable to me, I just excepted it, but it came back after the repair. They also repaired easy to do inexpensive replacements along the way (rubber tubing), sections of hoses where brittle and excessively work they replaced as good measure. Along the way they never pushed or discussed upsells and such - they did talk about E46 issues just to look out for. In my view that goes beyond other repair shops who usually just tell me no, all is good just bring it back is a problem and will go from there. Well if I know what things are common for my vehicle then I can address those before more significant damage is done or spread - so thank you Honest1 for caring about my car, experience and finances. Yes I had some expected repair quotes(including the parts replaced) from Dealer, DIY(via ebay econo), gas station and Honest1 was extremely affordable. Let's just say I didn't have the money to spend, and I am very satisfied with the cost, quality, and results, as most all reviews state - I have found a new auto repair shop - first class ya'll

4.5

Always great service!

5

Quality people, with quality service and a great warranty on their work. The wait room is a very friendly relaxed environment where refreshments are provided. If you live close they offer rides back to your home or office. I drive 30 miles from Atlanta to get the Honest-1 Auto Care treatment.

5

Oil Change. In and out as scheduled and the waiting area was very nice.

5

Started on time; in and out quick. Got exactly what I needed.

5

Moved to the area last year, and was in need of a service center to get work done on our three cars. Went to a big name dealership in the area, and was beyond disappointed. Took my car to Honest-1 and was quite impressed with their work. Not only did they do an awesome job with my car, pricing is reasonable, and they also called Chrysler to find out what was up with a recall that has been on the books for over a year now. The East Cobb location is clean and the staff extremely friendly! I have a service facility for life, they will always have my business! Will highly recommend to anyone looking to get work done on their car!

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