First time visit. Was very impressed. Loved the waiting area, clean, comfortable , great WiFi , reading material, coffee, cold water,cookies, I didn’t want to leave when my car service was over. Before paying, every item on the bill was explained to me including a couple of “red” areas. Also loved the packet of “ Goldfish” left in my car which was finished before I got home. I left feeling very comfortable with the whole process and we’ll continue to use “Honest” in the future.